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Data protection

Privacy policy

1. Privacy at a Glance & Data Controller

Data Controller

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:

LABC-Labortechnik GmbH
Reisertstraße 5
53773 Hennef

Represented by: Florian Zillger
Email: info.gmbh@labc.de
Phone: +49 2242 96946
Fax: +49 2242 96946-20

Commercial Register: HRB 14173, Siegburg Local Court
Value-Added Tax Identification Number pursuant to Section 27a of the German Value-Added Tax Act (UStG): DE309542478

General Information

The operator of this website takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection laws and this Privacy Policy.

When you use this website, various types of personal data are collected. Personal data is information that can be used to identify you personally. This Privacy Policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.

2. Server Log Files & Hosting

Our website is hosted by an external service provider (web hosting provider). The personal data collected on this website is stored on the host’s servers. The servers are located within the European Union. We have entered into a data processing agreement (DPA) with our hosting provider in accordance with Article 28 of the GDPR.

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

  • IP address of the requesting computer
  • Date and time of the server request
  • Page accessed / Name of the file accessed
  • Amount of Data Transferred
  • Referrer URL (the previously visited page)
  • The user’s web browser and operating system
  • Country of Origin / IP-Based Location

Processing is carried out in accordance with Art. 6(1)(f) of the GDPR Based on our legitimate interest in ensuring the technically flawless display, stability, and optimization of our website, as well as in ensuring IT security.

Log file data is generally stored for a period of 7 days and is then deleted or anonymized. Data that must be retained for evidentiary purposes is exempt from deletion until the incident in question has been fully resolved.

3. Cookies (WPML Language Selection)

Our website uses a technically necessary cookie to provide the language selection feature:

  • Name: wp-wpml_current_language
  • Purpose: Saves the language selected by the user for navigating the website.
  • Legal Basis: This cookie is stored based on Art. 6(1)(f) of the GDPR (legitimate interest in providing our online services in a user-friendly and multilingual manner) as well as § 25(2)(2) TDDDG (technically required).

You can configure your browser to notify you when cookies are set, to allow cookies only on a case-by-case basis, to block cookies in specific cases or generally, and to enable the automatic deletion of cookies when you close your browser. If you disable cookies, the functionality of this website may be limited.

4. Establishing Contact & B2B Communication

If you contact us via email, phone, fax, or the contact form, your inquiry—including all personal data contained therein (e.g., name, contact information, affiliation with your company, content of the inquiry)—will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent.

This data is processed:

  • based on Art. 6(1)(b) of the GDPR , provided that your request is related to the performance of a contract or is necessary for the implementation of precontractual measures.
  • based on our legitimate interest pursuant to Art. 6(1)(f) of the GDPR on efficient and professional communication, as well as maintaining business relationships with the company you represent (B2B communication).
  • based on your consent (Art. 6(1)(a) of the GDPR ), provided that this information was explicitly requested.

Retention period:

The data you send us will remain with us until the purpose for storing it no longer applies (e.g., once your request has been processed) or until you ask us to delete it or revoke your consent.

If the initial contact leads to a business relationship or if statutory retention requirements apply (e.g., for correspondence under commercial and tax law, offers, or contracts), we store the data in accordance with legal requirements (§ 257 HGB, § 147 AO) for a period of 6 to 10 years. Once these periods have expired, the data is routinely deleted, provided there are no other legitimate reasons for retaining it.

5. Your Rights as a Data Subject

Under applicable law, you have the following rights regarding your personal data at any time:

  • Right of Access (Art. 15 of the GDPR): You have the right to request confirmation as to whether personal data concerning you is being processed and to obtain information about that data.
  • Right to Rectification (Art. 16 of the GDPR): You have the right to request the immediate rectification of inaccurate personal data concerning you.
  • Right to Erasure (Art. 17 of the GDPR): You have the right to request that personal data concerning you be erased without delay, provided that there are no legal retention requirements or exceptions that prevent this.
  • Right to Restriction of Processing (Art. 18 GDPR): You have the right to request that the processing of your data be restricted if one of the legal requirements is met.
  • Right to Data Portability (Art. 20 GDPR): You have the right to have data that we process automatically—based on your consent or in fulfillment of a contract—transferred to you or to a third party in a commonly used, machine-readable format.
  • Right to Object (Art. 21 GDPR): You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you that is carried out pursuant to Article 6(1)(f) of the GDPR (data processing based on a balancing of interests).
  • Withdrawal of Your Consent to Data Processing: Some data processing activities are only possible with your express consent. You may withdraw any consent you have already given at any time, effective for the future.

If you would like to exercise your rights or have any questions regarding data protection, you can contact us at any time using the contact information provided in the legal notice or in this Privacy Policy.

6. Right to File a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the location of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

The regulatory authority responsible for us is:

State Commissioner for Data Protection and Freedom of Information, North Rhine-Westphalia (LDI NRW)
Kavalleriestraße 2–4
40213 Düsseldorf

Phone: 0211 / 38424-0
Email: poststelle@ldi.nrw.de
Website: https://www.ldi.nrw.de